Shipping policy
Shipping Policy – Original by Rizz
At Original by Rizz, we aim to deliver your order safely and as quickly as possible. Please read our shipping policy before placing your order.
Order Processing
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All orders are processed within 2-3 business days after order confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
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During sales, launches, or high-demand periods, processing may take slightly longer.
Shipping Time
Estimated delivery times:
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Within Pakistan: 3–7 business days
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Remote areas: 5–10 business days
Delivery timelines are estimates and may vary due to weather conditions, courier delays, or other unforeseen circumstances.
Shipping Charges
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Shipping charges are calculated at checkout based on your location and order value.
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Free shipping promotions (if applicable) will be clearly displayed on the website.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email, SMS, or your provided contact details (where applicable).
Incorrect Address
Please make sure your shipping information is accurate before completing your purchase. Original by Rizz is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
Delayed or Lost Shipments
If your order has not arrived within the expected delivery timeframe, please contact us and we will assist you in tracking your shipment.
Damaged Package
If your order arrives damaged, please contact us within 48 hours of delivery and provide photos of the package and product.
Thank you for shopping with Original by Rizz.